Professional In-Home Supports: Social Visits, Safety Checks, and Therapeutic Companionship
Caring for Your Family Like Our Own
Golden Years Support Services is a dedicated provider of expert elder care. We draw on extensive experience and specialized dementia-informed support to help seniors age gracefully in the comfort of their homes. We understand the complexities of memory loss and are committed to creating a safe, calm, and nurturing environment for every individual. Families can expect reliable wellness visits, transparent communication, and a profound respect for their loved one's dignity and personal history. Our mission is to provide you with peace of mind while ensuring your family member receives the warm, professional care they deserve.
Frequently Asked Questions
1. How can our agency assist you?
We’re here to support your loved one through: • Friendly companionship visits to reduce isolation • Helping with errands and attending doctor appointments • Specialized, dementia-informed care to navigate memory loss • Consistent updates for the family to provide total peace of mind Our goal is to keep life safe and meaningful at home.
2. Do you provide medical or personal care (bathing, medication)?
We offer gentle, non-medical assistance focusing on quality of life. Our team provides: • Warm companionship • Light help at home • Driving to appointments Please note we do not offer personal or medical care.
3. Who are your services best suited for?
Our support is perfect for: • Independent seniors living at home • Family caregivers who need a break • Families wanting companionship and regular check-ins. We are here to help your loved ones thrive.
4. Do you work with people living with dementia?
Yes. Our gentle care includes:• Calming visits to ensure comfort• Consistent routines for stability• Familiar activities to spark joy• Regular caregiver wellness check-ins
5. How do I get started?
Getting started is simple:• Complete the contact form or reach out by email• Schedule a consultation call• Begin with our Golden Start Initial Package to assess needs and create a personalized care plan
6. Can services be customized?
Absolutely. Every client receives personalized, one-on-one support based on their needs, preferences, and stage of aging.
7. Do you offer ongoing support?
Services launch Fall 2026. Choose from flexible single sessions or monthly care packages designed for families wanting reliable, consistent support and local expertise.
8. Will I receive updates about my loved one?
We keep you connected through: • Detailed summaries after every visit • Regular updates via email or phone • Immediate reach-out regarding any concerns
9. What areas do you serve?
We provide in-home services within the local community. Contact us to confirm availability in your area.
10. How do payments work?
• Payment is required to secure your booking • Pay easily via e-transfer or our secure portal • Once paid, your session is fully confirmed
11. What is your cancellation policy?
• Please provide 24 hours' notice • Contact us via email or phone to cancel • Late changes involve a 50% service fee
12. What makes Golden Years Support Services different?
Our unique care sets us apart through:• Specialist dementia-informed support systems• Guaranteed reliable and nurturing wellness visits• Honest, clear communication with every family• Unwavering respect for senior dignity and history
13. What locations do you serve?
Our full suite of specialized supports is launching this August. We currently serve families in Richmond Hill, Aurora, Newmarket, Georgina, and East Gwillimbury.
Let's Talk
Let's Chat About Your Needs
info@goldenyearssupports.com
Our Service
Let us know how we can help you.